Knock on the door!
Japan has many wonderful things.
When we find something beautiful, we are curious about the background of how it was created and what kind of people have made it.
This knowledge then leads to a desire to share what we have learned with someone. Simply knowing turns into wanting to teach and introduce these things to others.
At the Knock Knock Japan Department, we hope that everyone will exchange ideas and feedback directly with the creators and that connections will expand and spread.
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FAQ
Frequently Asked Questions
When will the products I ordered be shipped?
Usually within five business days after the payment is confirmed
What payment methods are available?
We accept credit cards and bank transfers.
What should I do if a product is damaged?
Please contact us in the event of damage or other accidents during shipping.
We will send you a new one as soon as possible and cover both shipping and handling at our expense. [Eligible for Return]
Can I return or exchange my order?
Can I return or exchange my order?
In the event of a “defective product or a mistake with a product on our behalf,” we will cover the expenses.
We will send you a new one as soon as possible and cover both the shipping and handling at our expense.
Do you ship internationally?
Please contact us regarding your shipping address, etc.