Earth MD Co., Ltd. (hereinafter referred to as “the Company”) shall establish the following privacy policy (hereinafter referred to as the “Policy”) regarding the handling of personal information for services provided on this website (hereinafter referred to as “the Services”).
Article 1 (Personal Information)
“Personal information” shall mean the “personal information” as referred to in the Act on the Protection of Personal Information, and is information regarding a living individual which can identify the specific individual by name, date of birth, address, telephone number, contact information, or other description contained within the information, data concerning appearance, fingerprints, or voiceprint, and information (personal identification information) which can identify the specific individual by itself, such as an insurer’s number on a health insurance card.
Article 2 (Methods of Collecting Personal Information)
When a user registers for use, the Company may ask for personal information, such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number.
In addition, the Company may collect such information as transaction records which include a user’s personal information made between the user and our partners (including information providers, advertisers, and advertisement delivery destinations; hereinafter referred to as “the Partners”).
Article 3 (Purposes of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:
to provide and operate the Company’s services;
to respond to inquiries from users (including identity confirmation);
to send emails with information on new features, updates, campaigns, etc., of the services which the user is using and other services provided by the Company;
to contact users as necessary for maintenance, important notices, etc.;
to identify users who have violated the Terms of Use and users who are attempting to use a service for unlawful or unjust purposes, and to refuse their use of the service;
to allow users to view, change, or delete their own registered information, or view their status of use;
to charge users for the use of paid services;
Purposes incidental to the above-mentioned purposes of use.
Article 4 (Change of Purposes of Use)
The Company shall change the purposes of use of personal information only if it is reasonably found to be relevant to the purposes of use prior to the change.
If the purposes of use have been changed, the Company shall notify the users or make a public announcement on this website of the revised purposes of use by the method prescribed by the Company.
Article 5 (Provision of Personal Information to Third Parties)
The Company shall not provide personal information to a third party without obtaining the prior consent of the user, except in the following cases; provided, however, that this does not apply to cases permitted under the Act on the Protection of Personal Information or other laws and regulations:
when it is necessary for the protection of the life, body, or property of a person, and it is difficult to obtain the consent of the person concerned;
when it is particularly necessary to improve public health or to promote the sound development of children, and it is difficult to obtain the consent of the person concerned;
when it is necessary to cooperate with a national government organ, a local government, or a person entrusted thereby to execute affairs provided for in laws and regulations, and obtaining the consent of the person concerned may pose a risk of hindering the execution of the affairs;
when the Company has notified or publicly announced the following matters in advance, and has given notification to the Personal Information Protection Commission:
the inclusion of the provision to a third party in the purposes of use;
data items provided to a third party;
the means or method of provision to a third party;
the suspension of the provision of personal information to a third party at the request of the person concerned;
the method of accepting the request of the person concerned.
Notwithstanding the preceding paragraph, in the following cases, the recipient of the information shall be considered as not corresponding to a third party:
when the Company entrusts all or part of the handling of personal information to the extent necessary to achieve the purposes of use.;
if personal information is provided in conjunction with the succession of business due to a merger or other grounds;
in cases where personal information is used jointly with a specific person in which notification of the statement to that effect, the items of personal information jointly used, the scope of joint users, the purposes of use by the person using the information, and the name of the person responsible for managing the personal information have been given in advance or made readily accessible to the person concerned.
Article 6 (Disclosure of Personal Information)
When the Company receives a request for the disclosure of personal information from the person concerned, the Company shall disclose the personal information to the person concerned without delay; provided, however, that in cases where the disclosure falls under any of the following cases, the Company may decide not to disclose all or part of the personal information, and if the Company decides not to disclose the information, the Company shall notify the person concerned to that effect without delay.
In addition, a fee of 1,000 yen shall be charged for each case of disclosure of personal information.
if there is a risk of harm to the life, body, property, or other rights and interests of the person concerned or a third party;
if there is a risk of significant hindrance to the appropriate implementation of the Company’s operations;
if there is a violation of other laws and regulations.
Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information, such as historical information and characteristic information, shall not be disclosed.
Article 7 (Correction and Deletion of Personal Information)
If a user’s own personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as “Corrections, etc.”) the personal information by following the procedures specified by the Company.
If the Company receives a request from a user as set forth in the preceding paragraph and judge that it is necessary to respond to the request, the Company shall correct the personal information without delay.
If the Company performs Corrections, etc., pursuant to the provisions of the preceding paragraph, or when the Company decides not to perform Corrections, etc., the Company shall notify the user to that effect without delay.
Article 8 (Suspension of Use of Personal Information, etc.)
If the Company receives a request for the suspension of use or deletion of the personal information (hereinafter referred to as “the Suspension of Use, etc.”) from the person concerned on the grounds that the information has been handled beyond the scope of the purposes of use or that the information was obtained by wrongful means, the Company shall conduct the necessary investigation without delay.
If the Company judges that it is necessary to respond to the request based on the results of the investigation set forth in the preceding paragraph, the Company shall suspend the use of the personal information without delay.
If the Company performs the Suspension of Use, etc., pursuant to the provisions of the of the preceding paragraph, or when the Company decides not to perform the Suspension of Use, etc., the Company shall notify the user to that effect without delay.
Notwithstanding the preceding two paragraphs, in cases where the Suspension of Use, etc., would require a costly expenditure or prove otherwise difficult, and alternative measures necessary to protect the rights and interests of the user can be taken, the Company shall take the alternative measures.
Article 9 (Changes to Privacy Policy)
Unless otherwise specified in laws and regulations or elsewhere in the Policy, the contents of the Policy may be changed without notifying the user.
Unless otherwise specified by the Company, the revised Privacy Policy shall come into effect from the time it is posted on this website.
Article 10 (Contact for Inquiries)
For inquiries regarding this policy, please contact the following:
Address: 3-38-18-508 Takada, Toshima-ku, Tokyo
Company Name: Earth MD Co., Ltd.
Email Address:info@knockknock-japan.com