Company Name Earth MD Co., Ltd.
Operations Manager Norie Hashimoto
Liquor License Valid
Location 3-38-18-508 Takada, Toshima-ku, Tokyo
Phone Number 070-3668-9834
Email address info@knockknock-japan.com
Sales URL https://kkjapan-dept.com/
Payment Method credit cards and bank transfers
Time of Payment credit cards and bank transfers: At the time of the purchase of a product
Necessary costs other than the product price

Shipping costs will be provided separately.

Sales quantity Starting from one item
Time of Product Delivery We usually ship within five business days after the payment is confirmed.
We will contact you separately for made-to-order products.
Product Delivery Method Delivery by carrier after arrangement by us
Returns and Defective Products In the event of a “defective product or a mistake with a product on our behalf,” we will cover the expenses.
Please contact us in the event of damage during shipping or other such accidents.
We will send you a new one as soon as possible and cover both shipping and handling at our expense. [Eligible for Return]
In the event of a “defective product or a mistake with a product on our behalf” [Return Period]
Refunds are available if we are notified within 14 days of the purchase.

 

[Method of Return]
Please request a refund by email.
We will transfer the purchase price to your designated account within seven days.